Sellman Insurance Group - Urbana, Ohio
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JOIN OUR DEDICATED TEAM

Customer Service Representative

​Job Overview
We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the first point of contact for our valued clients, providing exceptional support and ensuring a positive experience at every interaction. Your energetic approach and attention to detail will help foster strong relationships, resolve inquiries efficiently, and promote our commitment to outstanding service. This paid position offers an exciting opportunity to develop your office management, communication, and administrative skills in a fast-paced environment.

Duties
  • Greet customers promptly and professionally at the front desk, creating a welcoming atmosphere
  • Manage multi-line phone systems to handle inquiries, direct calls, and provide information effectively
  • Utilize computer skills to update records, process data entry tasks, and support office operations
  • Maintain organized filing systems, including digital files using Google Workspace and Microsoft Office tools
  • Assist with appointment scheduling and calendar management for team members or departments
  • Support clerical tasks such as proofreading documents, managing correspondence, and handling incoming mail
  • Provide excellent customer support by addressing questions, resolving issues, and ensuring customer satisfaction
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Experience
  • Exceptional customer service skills with strong phone etiquette and active listening abilities
  • Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
  • Experience with multi-line phone systems and front desk operations in a professional setting
  • Strong organizational skills with the ability to prioritize tasks efficiently in a busy environment
  • Accurate typing speed combined with attention to detail for data entry
  • Excellent time management skills to handle multiple responsibilities seamlessly

Join us in delivering outstanding service that makes a real difference! This role is perfect for motivated individuals eager to grow their administrative expertise while supporting a vibrant team dedicated to excellence. This role has the potential to grow into a long-term, lucrative career for a motivated individual. We value energetic professionals who thrive on helping others and take pride in their organizational skills. If you’re ready to embark on an engaging career path filled with opportunities for development, we’d love to hear from you!
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​Submit your resume to [email protected] or apply online through Indeed.
Apply Online
38 Monument Square 
Urbana, OH 43078
937-653-1360
Sellman Insurance Group is an equal opportunity organization and will not allow discrimination based upon age, ethnicity, ancestry, gender, national origin, disability, race, size, religion, sexual orientation, socioeconomic background, or any other status prohibited by applicable law.
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M-F: 9am-430pm
Saturday: Closed
Sunday: Closed
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Urbana, Ohio
  • Home
  • What We Insure
    • Farm Insurance
    • Commercial Insurance
    • Life Insurance
    • Personal Lines Insurance
  • Our Team
    • Join Our Team
  • Contact